FAQ

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When will my order arrive?

We process and pack orders within 1 - 4 working days and dispatch via Royal Mail 48 hour tracked.
 

Do you ship internationally?

Unfortunately, we only ship within the UK. We are unable to ship jelly moulds or jelly cubes outside of the United Kingdom.

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Do you have a delivery policy?

Yes, please refer to the delivery policy page for more information.

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Do you have a returns policy?

Yes, please refer to the returns policy page for more information.​

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Do you have a privacy policy?

Yes, please refer to the privacy policy page for more information.

 

Can I put the moulds in the dishwasher?

Unfortunately not.  The moulds are made from the same plastic that professional pâtissiers use, which allows for perfect unmoulding but won’t stand up to the heat of a dishwasher. Gently wash in hand-hot water. Rinse and allow to drip dry.

 

Can Benham & Froud make a mould of my house, pet, product?

Probably: email jelly@benhamandfroud.com

 

I’ve got a family connection to Benham & Froud, can we talk?

We’d be very glad to speak: email jelly@benhamandfroud.com

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