FAQ

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What is the cut off date for Christmas Delivery?

Please order by the 18th December 2025 for delivery in time for Christmas.

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When will my jelly cubes be shipped?

Christmas Pudding jelly cubes will be shipped from the 14th November 2025.

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When will my order arrive?

We process and pack orders within 1 - 4 working days and dispatch via Royal Mail 48 hour tracked.

 

How do I make jelly with the cubes?

Please refer to the recipes page for more information.
 

Do you ship internationally?

We ship kitchenalia and books internationally, but unfortunately do not ship jelly cubes outside of the UK.

 

Can I put the moulds in the dishwasher?

Unfortunately not.  The moulds are made from the same plastic that professional pâtissiers use, which allows for perfect unmoulding but won’t stand up to the heat of a dishwasher. Gently wash in hand-hot water. Rinse and allow to drip dry.

 

Can Benham & Froud make a mould of my house, pet, product?

Probably: email jelly@benhamandfroud.com

 

I’ve got a family connection to Benham & Froud, can we talk?

We’d be very glad to speak: email jelly@benhamandfroud.com

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